Frequently Asked Questions

The World Water-Tech Innovation Summit will be held on February 20-21, 2024 at the Park Plaza London Riverbank.

The agenda shown on this website has session timings in Greenwich Mean Time (GMT). The virtual summit platform shows times adjusted to your local timezone for all sessions and meetings.

We offer a special delegate rate for early stage Start-Ups, subject to criteria. Please email Callum Broadley or call +44 (0)1273 789980 to find out if you are eligible.

For more information on marketing partnerships and media registration, please email Tate Slyfield or call +44 (0)1273 789989.

We always welcome interest from senior leaders who would like to speak or recommendations of speakers. Please email Holly Hearn to discuss further.

Partnering with the summit gives you a great opportunity to associate your brand with accelerating innovation across the agri-food supply chain, showcase your expertise and position your company as the partner of choice.

For more information on a tailored partnership, digital marketing and business development opportunities at the summit, please email James Dennis, Partnerships Manager, or call +44 (0)1273 005 979.

Transferring Your Pass: You are not able to share your pass with a colleague at our summits. If for some reason you can’t attend and want to transfer your pass to a colleague, we can arrange that. Please email our logistics team with the following details of your colleague to receive your pass:

First Name:
Last Name:
Job Title:
Company:
Email Address:
Phone Number:
Company Address:

Cancellation: Up to 30 days before the event date you can cancel and request a refund (we will deduct a 15% cancellation fee). We regret that no cancellations can be accepted after this date and full payment is due.

Roundtable discussions are one of the most interactive sessions of the programme! Each small discussion group is hosted by an industry expert on a specific theme.
With around 10 participants per table, it’s an informal setting where you’re encouraged to speak freely, ask questions and swap contact details.

Note: Unlike the other panel sessions and keynotes, the roundtables are not recorded so are not available to watch later.

Delegates are using the app at the summit to:

• Access the full delegate list
• Send connection requests and book meetings at a dedicated table, exhibition booth or private meeting room
• Receive instant alerts about meeting requests, and reminders about bookmarked sessions
• Browse the virtual exhibition and connect with teams

For more information about downloading, logging in and using the app, check the sections below.

When you register for the summit, you will receive a dedicated email within 24 hours explaining how you can gain access to our virtual event platform, which is hosted by Swapcard.

You can access the platform here on desktop. You will need to use a recent browser such as Google Chrome (recommended) or Mozilla Firefox.

You can download the ‘Rethink App’ for iPhone and Android from the app stores, we recommend doing this before joining the summit so you are ready to use it.

Log in: Click the purple ‘login’ button in the top right hand corner and sign in with the details emailed to you from World Agri-Tech – sender ID is noreply@swapcard.com.

The platform will go live two weeks before the summit on February 7. From then you will be able to start booking 1-1 meetings and connecting with attendees.

Once the platform is live, you will receive a dedicated email within 24 hours with log in instructions.

Using the app at the summit to access the full delegate list instantly, send connection requests, book meetings and receive instant alerts and reminders for meeting requests and bookmarked sessions.

Watch a tour of the summit the platform to help you get started:

Complete your profile:

First, update your profile with a photo, a short biography and information about your company and skills.

The more information you include, the better the matchmaking tool can work, to increase profile views and suggested matches with the right people you want to meet.

Watch the video explaining how to set up your profile on Swapcard:

Manage Your Schedule:

You can manage your schedule in ‘My Planner’ which can be found in the menu at the top of the page on desktop or on the homepage in the app.

Control your availability and view your meetings by selecting ‘My meetings’ from the left hand menu on desktop or the meetings (2nd) icon in the app. Here you will also find ‘My schedule’ where you will see the sessions you have added.

Connection Request:

A connection request is sent when you send a message to another delegate. On their profile, you will see a ‘Connect with [name]’ box on desktop where you will be able to send them a message or click the connect button on their profile in the app.

The recipient will receive a notification that you would like to connect with them and they will be able to either accept or decline this. If you see an icon of two heads next to a contact, it means that the person has already accepted your request. If you see a clock icon, it means your connection request is still pending.

When they accept your connection request, you will exchange contact details, just like a virtual business card. You can export the contacts you make at the end of the summit by clicking the People icon and then selecting export.

Send and Receive Meeting Requests:

You can see your pending or confirmed meetings in ‘My Planner’ and then by clicking the ‘My meetings’ tab on the left hand side on desktop or the meetings (2nd) icon in the app. You can cancel a confirmed or pending meeting by clicking ‘Cancel Request’ (if it was pending) or ‘Cancel Meeting’ (if it was confirmed). You can also manage your availability by clicking ‘Make unavailable’ for specific meeting slots.

Remember the platform automatically adjusts to your local timezones (for agenda, meetings, available times etc).

Have a look at this video we made, explaining how to book 1-1 meetings on Swapcard:

Scheduling Meetings at an Exhibition Booth: Each of our partners have their own virtual exhibition booth, where they can share information, links and documents. You can also book meetings with the company in the same way as you would an attendee and send them a message. Each company’s representatives are linked to its’ exhibition booth, and clicking on their names will direct you to their individual profiles. You can also view the agenda sessions in which partners are speaking.

Have a look at this video we made, explaining how to connect with exhibiting partners and start-ups on Swapcard:

All summit content and networking will be available on our virtual platform for one month after the summit, until March 21, 2024.

The exceptions are the roundtables sessions which are not recorded and will not be available to watch on demand.

Yes, you will be able to ask questions to the speakers during the live event. In ‘Watch LIVE’, you will be able to engage in a live chat on the right hand side, submit questions in the ‘Questions’ tab and participate in polls.

It is not possible to reschedule a meeting, whether it is pending or confirmed. If you want to reschedule it, you have to cancel it and book another meeting at a different time. You can cancel meetings in ‘My Planner’ under the ‘My meetings’ tab.

If your meeting at a 1-1 table has been pending for over a week, it will automatically be cancelled and you will receive a notification saying that the request was declined by the other attendee.

In ‘My Planner’, you can export your whole schedule to your own calendar application by clicking the ‘Export to My Calendar’ button on the right hand side. You can also export your sessions, meetings and bookmarks to a single printable PDF file by clicking ‘Download PDF’.

At the end of the event, you can download all of your connections and contacts in an excel file. Click the People icon at the top of the page and you will see the option to export your contacts.